Monday 5 June 2017

Obiee 11.1.1.7.1 download issue with excel 2007:Unable to download..contact administrator



In 11.1.1.7.0, when attempting to export an analysis to Excel 2007 nothing happens. The browser works for a few seconds and then stops without an Excel file being generated. In 11.1.1.7.1 the following message is encountered:
Error: "There was an error processing your download. Please check with your administrator."  
Steps to fix the issue:

Step1)
Modify config.xml:
1. Open the 'config.xml' file: <INSTANCE_HOME>\config\OracleBIJavaHostComponent\coreapplication_obijh1\config.xml
2. Search for this section:
<XMLP>
  <InputStreamLimitInKB>
8192</InputStreamLimitInKB>
</XMLP>
3. Replace 8192 with 0. 
<XMLP>
  <InputStreamLimitInKB>
0</InputStreamLimitInKB>
</XMLP>

0 means that this limit is deactivated. If this solves the issue and you would like to limit the maximum input size (in kilobytes) for requests that are sent to the JavaHost service, then gradually increase the parameter's value until you can export correctly.


Step2) 
Modify xdo.cfg
1. Open the 'config.xml' <INSTANCE_HOME>\config\OracleBIJavaHostComponent\coreapplication_obijh1\xdo.cfg
2. In the xdo.cfg file, change the setting for 'xlsx-keep-values-in-same-column' to True. 
Note: If the entry does not exist, then you can add it in the following format: 
<property name="xlsx-keep-values-in-same-column">true</property>
add this between the <properties>  and </properties> tags


Step3) 
Modify opmn.xml
1.Open the 'config.xml' file: <INSTANCE_HOME>\config\OPMN\opmn\config.xml
2. Change the heap size to 4096M 
search for data id="start-args" value="-server -Xmx1024M 
and update to data id="start-args" value="-server -Xmx4096M 

Save the changes and Restart all OPMN services.

Thanks,
Naveen

A fatal error occurred while processing the request. The server responded with: FOProcessor cannot run without a valid TMP directory. Please check if TMP directory exist and write enabled.

When attempting to export a Dashboard to Excel the following error message in sawlog is found: A fatal error occurred while processi...